NexGuide.AI
Refund policy
Digital product
The NexGuide.AI AI Governance Toolkit is delivered as an instant download.
No refunds for change of mind
We don’t refund purchases because you changed your mind or no longer need the toolkit.
7-day limit
Any refund request must be made within 7 days of purchase. We don’t give refunds after 7 days.
Faulty or incomplete files
If, within 7 days, a file is corrupt, missing or doesn’t match the description, contact us. We’ll replace it, and if we can’t fix it we’ll refund you.
Your legal rights
Nothing in this policy limits rights you have under consumer law where you live.
Contact
Last updated: 27 October 2026